As if the last email didn't give you an idea of Chris Glickman's (of worldwideknives.net)charming personality and customer service skills, this one should help. This is the email my sister got today...
"can you not read I said i'm giving our check one more week, after that I will send out A check Priority Mail hope your home to sign for it. or it's your loss. I know your husband is not from this country, learn how we do things here."
Oh, you mean you really are going to send the refund this time, why it was silly of us to doubt you when you have taken his money, told him the product (and then the refund) was coming for a total of 7 weeks.
Apparently "here" in America you should believe someone the 13th time they tell you something, even though they have made false promises the first 12 times?
So just in case you were wondering whether he was rude, I think this second email makes it clear.
I know my brother-in-law is a really demanding customer - I mean who really expects to GET their product when they PAID for it?!
Tuesday, October 27, 2009
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4 comments:
I cannot believe how rude this guy is! I will tell all my friends and family to stay away from worldwideknives!!
That is terrible! It makes me mad for two reasons - one, he is being RUDE and UNPROFESSIONAL (ok maybe that's two reasons) and two, he is discriminating against your brother in law because he is not from this country! As the wife of a former international student, that really ticks me off!!
he's a convicted felon
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